Privacy Policy

Last updated: May 6, 2026

Who we are

Glauda (“we”, “us”) is operated by [COMPANY], based in [JURISDICTION]. You can reach us at [SUPPORT_EMAIL].

What we collect

• Email address — used to sign you in via magic link and to contact you about your account.
• Conversation transcripts — text of what you said (transcribed by our AI provider) and what the bot said back. We store these so you can review your past sessions in your account.
• Session metadata — language, level, scenario, duration, timestamps. Used for usage tracking and product analytics.
• Payment data — handled entirely by Stripe. We store only your Stripe customer and subscription IDs, never your card details.
• One authentication cookie set by our auth provider (Supabase) so you stay signed in. We use no advertising or analytics cookies.

What we do not store

Your audio is not retained. The microphone stream goes directly from your browser to OpenAI's Realtime API over an encrypted WebRTC connection. We only ever see the resulting text transcript.

Third parties we share data with

• Supabase — managed Postgres + auth provider. Hosts our database in the EU (eu-west-1).
• OpenAI— provides the speech-to-speech model powering conversations. Subject to OpenAI's data usage policies; conversation content is not used to train their models for API customers per their data policy.
• Stripe — payment processing. Stores card details and billing information.
• Vercel — hosts the application.

We never sell your data to advertisers or data brokers. We share data with the providers above only to the extent necessary to operate the service.

Your rights

You can export or delete your data at any time from your account page. If you delete your account, all your transcripts and metadata are permanently removed within 30 days; your Stripe subscription is canceled immediately.

If you're in the EU/UK, you have additional rights under GDPR (access, rectification, restriction, portability, objection). Email [SUPPORT_EMAIL] to exercise them.

Retention

Your data stays as long as your account exists. After deletion, our automated processes purge it within 30 days. Backup snapshots are retained by Supabase for up to 7 days; we cannot manually purge those, but they expire automatically.

Changes

We'll update this page when material things change and email you if those changes meaningfully affect what we do with your data.

Contact

Questions, complaints, takedowns: [SUPPORT_EMAIL].